April 2002- Insurance Woes & Casting
BCBS told us a precert was required, and that's what we were waiting on. A couple weeks later, they said they couldn't process the request because they had no referral on file from our pediatrician to the neurosurgeon. I got that squared away and CT refiled the claim and we waited a couple more weeks. After wasting almost two months of precious treatment time, BCBS of MA said they would not precert the claim and we'd have to proceed with treatment and assume the cost. If we were then denied, we could still appeal. We made our casting appointment and Hannah would soon be banded!
Our pediatrician was still not pro-banding, and offered us a second opinion for another neurosurgeon, but we knew we were doing the right thing for Hannah.
The casting wasn't fun, and Hannah screamed for the entire 10 or so minutes, but I was fully prepared for that and I think that made it easier. I brought along a bottle (which she didn't much care for anyway because she was breastfed), her beloved pacifier, and even a lollipop, but nothing worked. Of course, with her intense personality, she screamed like this every time we changed her diaper as well! Some laid back babies aren't phased in the least and don't even cry. Hannah screamed and wore herself out and actually fell asleep in the tub afterwards!